We all need a plumber sooner or later, so it is good to have a person of trust, someone you can call at any time and be sure he will do the job well without overcharging you. An honest, hard working man is a lot better than some stranger you call when you have a problem. The question is only how to find that person.
First talk to your friends, neighbours, co-workers and family for recommendations, there will surely be someone they know. Also, go over the yellow pages, choose some adds you like and compare them with the names you already got from the people you know. Contact you local Chamber of commerce as well, they will know about the quality of local plumbing companies. Just be careful, an established reputation doesn't necessarily mean good work. This is why it's important to get the references from the people you know.
Ask for plumbers with more years of experience rather than an apprentice plumber. Contact any references you get and see how satisfied they are with the work and if the plumber returned to correct any problems.
When you make a list of three or four people, make sure you interview them and ask in person all you want to find out. Be prepared in advance. You will want to know about the working hours and after hour's calls, about the licenses and insurances and if he is a part of any organization. Try asking for a free home inspection, he should recognize it as a good business opportunity, if not, he is not the right person to consider. First, he should have a checklist to record the location, condition, concerns and solutions for your plumbing and heating systems.
In the end, think about the price, but don't make it crucial to your decision. It's better to pay a bit more to the person you feel comfortable of taking care of your home, than to choose a plumber just because he is cheaper. It would be good to know in advance the cost of what needs to be done, including the time and the material. Consider supplying the plumbing fixtures yourself, it is a good way to save money, since the toilets, sinks, and faucets the plumbers install are usually much cheaper if you buy them yourself. Just be careful about the quality, check with the plumber which brands are good so as to prevent any possible problems if something goes wrong after the installation. Also, try to limit any deposits or up-front payments as much as possible.
Finally, select the plumber according to the price, experience and your impressions. When you talk to the plumbers, you will see which one you get along with. Also, you will see how professional they are.
All this might seem like a lot of trouble to go through just for choosing a plumber, but just as you need a good doctor or a dentist to take care of you, you also need a good plumber to take care of your home. Plumbers know everything about the structural layout, electrical and duct work layout and how everything is installed. As you can see, they know quite a lot of information about your home, so be careful when choosing the one for yourself.
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